Jan 182018

Volunteer Tech Guru, Ash, offers two 30-minute Tech Help sessions, by appointment only, every Friday between 3PM and 4PM. Ash can help with a variety of topics, from setting up an e-mail account, to formatting documents in Word, to navigating complex websites & forms. Bring your laptop, tablet or handheld device and have your how-to questions answered. Ash will NOT troubleshoot or fix hardware issues, clean viruses/malware, or assist patrons lacking basic skills such as using a keyboard & mouse.

Appointments must be made through the Computer Lab, in person or by phone (610) 278-5100 ext. 141. Limit two appointments per month. Only one appointment per day.

Appointments may be made up to two calendar months in advance. The library is not liable for any damage to patron equipment that occurs during the help sessions.

Failure to keep or cancel an appointment may result in loss of opportunity to make another appointment.

Please come prepared with:

  • A valid library card with a PIN number (stop at the circulation desk before your appointment to make sure your card is not expired and to set your pin).
  • A resume or a written work history if you are receiving resume formatting help or online job application help.
  • A fully charged device if you are receiving help with a personal device or laptop.